Roshen Udugama
About Roshen Udugama
Roshen Udugama is a Network Operations Specialist at TELUS in Toronto, Canada. He has a background in computer science and various roles in sales, customer service, and video production.
Current Role at TELUS
Roshen Udugama currently serves as a Network Operations Specialist at TELUS, based in the Toronto, Canada area. He began his role on January 1, 2019. In this position, he is responsible for managing network operations, ensuring network stability, and addressing technical issues. His role involves working with complex network systems and collaborating with technicians to maintain optimal network performance.
Previous Experience at PartSource
Roshen Udugama worked as a Commercial Parts Professional at PartSource for four years, from 2015 to 2019. In this role, he was involved in the procurement, sales, and distribution of automotive parts. He assisted commercial clients with their parts needs, provided technical support, and managed inventory to ensure timely availability of parts.
Former Roles in Sales and Customer Service
Before his tenure at TELUS and PartSource, Roshen Udugama accumulated experience in various sales and customer service roles. He worked as a Sales Associate at National Home Services for five months in 2013, where he was responsible for promoting and selling home service products. Additionally, he worked as a Cashier at Tigerdirect.ca for three years, from 2012 to 2015, where he assisted customers with purchases and handled transactions.
Early Career as Video Production Assistant
In 2010, Roshen Udugama began his career as a Video Production Assistant at Green Avalanche Inc. for a duration of three months in Toronto, Ontario. During this time, he supported the video production team by handling equipment, assisting with shoots, and helping with post-production tasks.
Educational Background
Roshen Udugama holds a Bachelor of Science (B.Sc.) degree in Computer Science from Ryerson University, which he completed between 2012 and 2016. Prior to this, he attended Kipling Collegiate Institute for one year (2011-2012) and Martingrove Collegiate Institute for two years (2009-2011), where he earned his High School/Secondary Diplomas and Certificates. His foundational education took place at the Royal Institute of Higher Education, where he studied from Grade 1 to Grade 10 from 2000 to 2009.