Ryan Hagen
About Ryan Hagen
Ryan Hagen is a Senior Customer Solutions Architect at TELUS in Calgary, Alberta, Canada, with extensive experience in customer solutions architecture and a diverse professional background across various industries.
Title
Ryan Hagen holds the title of Senior Customer Solutions Architect, a role that positions him as a key player in the design and implementation of customer-focused solutions at TELUS.
Current Role at TELUS
Currently, Ryan Hagen is employed at TELUS as a Senior Customer Solutions Architect in Calgary, Alberta, Canada. His role involves working closely with clients to develop and tailor telecommunications solutions that meet their specific needs. This positions him at the forefront of customer interactions, ensuring that TELUS's offerings are both efficient and effective.
Previous Experience at Field Safe Solutions
Ryan Hagen served as the Support Team Lead at Field Safe Solutions from 2020 to 2022. During his two-year stint, he was responsible for leading the support team in delivering technical assistance and ensuring smooth operations for clients using Field Safe’s solutions.
Early Career and Technical Roles
Ryan Hagen’s early career includes a significant role at Stikeman Elliott LLP as a Senior Technical Support Analyst from 2011 to 2016, where he spent five years managing and resolving technical support issues. This foundational experience set the stage for his subsequent roles in technical and customer solutions.
Educational Background
Ryan Hagen earned a Diploma in Network Technician from the Southern Alberta Institute of Technology. His technical education provided the foundation necessary for his extensive work in various technical and customer solution roles.