Ryan Oldfield
About Ryan Oldfield
Ryan Oldfield is a Customer Service Representative at TELUS in St Thomas, Ontario, with a background in computer programming and experience in technical problem-solving and customer service roles.
Title and Experience at TELUS
Ryan Oldfield currently works as a Customer Service Representative at TELUS in St Thomas, Ontario, Canada. In his role, he is responsible for activating customers on both Koodo and TELUS cellphones. Additionally, he is trusted to handle cash, open and close the store, and receive shipments. His technical problem-solving skills are regularly employed to address issues related to cellphones and service.
Previous Experience at EB Games Canada
Ryan Oldfield worked at EB Games Canada as a Senior Game Advisor for a period of six months from 2016 to 2017. In this position, he advised customers on game selections, handled transactions, and contributed to the management of the store.
Customer Service Representative at Rogers Communications
Prior to his current role, Ryan Oldfield spent three years from 2013 to 2016 working as a Customer Service Representative at Rogers Communications in the London, Canada Area. His responsibilities included providing customer support and ensuring high levels of customer satisfaction.
Education at Humber College
Ryan Oldfield studied Computer Programming at Humber College from 2016 to 2017 and achieved a diploma. His studies equipped him with proficiency in ASP.NET, C#, Java, HTML, CSS, and SQL databases. His education laid a strong foundation for his professional skills in technical and customer service roles.
Skills and Proficiencies
Ryan Oldfield is proficient in various technical and programming skills, including ASP.NET, C#, Java, HTML, CSS, and SQL databases. These skills complement his customer service expertise, enabling him to provide technical problem-solving assistance and improve customer satisfaction in his roles.