Samantha Larsen

Samantha Larsen

Customer Loyalty Representative @ TELUS

About Samantha Larsen

Samantha Larsen is a Customer Loyalty Representative at TELUS in Prince George, BC, and also serves as President of Centerex Technologies Inc. and a Lacrosse Coach at BCLA.

Current Roles and Responsibilities

Samantha Larsen currently works at TELUS as a Customer Loyalty Representative, serving the Prince George, BC area. She has been in this role since July 2011, handling customer inquiries related to home services, including TV, internet, and home phone. Additionally, she is the President of Centerex Technologies Inc. and a Lacrosse Coach at BCLA.

Previous Work Experience

Samantha Larsen has a diverse work background that includes roles in various industries. She worked as an Assistant Manager at Payless ShoeSource for seven months in 2008. Between 2004 and 2006, she served as a Waitress/Hostess at Boston Pizza. From 2001 to 2007, she was employed as a Logistics Coordinator at GPS Industries, gaining six years of experience in logistics.

Educational Background

Samantha Larsen studied at the University of Northern British Columbia, where she acquired a Diploma in Human Resources from 2012 to 2014. She also achieved a Bachelor of Commerce in Marketing from the same institution, completing her studies from 2006 to 2012. Additionally, she studied at North Surrey before enrolling in higher education.

Skills and Expertise

In her role at TELUS, Samantha utilizes multiple computer programs simultaneously to assist customers with orders, product changes, billing questions, and product usage. She is known for maintaining a patient, professional, and friendly demeanor, ensuring a customer-focused approach. Her combined experience in customer service, logistics, and management has equipped her with a broad skill set.

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