Samia Saad
About Samia Saad
Samia Saad is a Loyalty and Retention Specialist II at Telus in Vancouver, British Columbia, Canada, with over a decade of experience in customer loyalty and retention strategies.
Title
Samia Saad holds the position of Loyalty And Retention Specialist II at Telus. Her role focuses on developing and implementing strategies designed to improve customer loyalty and retention. Her expertise in this area ensures that Telus remains competitive in retaining its customer base.
Currently Working at Telus
Samia Saad is currently employed at Telus, a leading telecommunications company in Canada. She has been with the company for over a decade, contributing to the customer loyalty and retention department. Her extensive experience enables her to effectively address customer needs and improve client retention rates.
Tenure at Telus
Samia Saad has been a valuable member of the Telus team since April 2011. With over ten years of experience, she brings a wealth of knowledge and practical expertise to her role. Her long tenure at Telus underscores her commitment to the organization and her effectiveness in her specialist position.
Specialization in Customer Loyalty and Retention
As a Loyalty And Retention Specialist II, Samia Saad specializes in crafting and executing strategies that enhance customer loyalty and retention. Her role involves analyzing customer behavior, identifying potential churn risks, and implementing proactive measures to retain clients. Her specialization plays a critical role in maintaining and growing Telus's customer base.
Working in Vancouver
Samia Saad is based in Vancouver, British Columbia, Canada, where she contributes to Telus's customer strategies. Working from this key location, she connects with a diverse customer base and leverages her skills to enhance customer satisfaction and loyalty in the competitive telecommunications market.