Samra Zaidi
About Samra Zaidi
Samra Zaidi is a Quality System Analyst at TELUS in Toronto, with over 6 years of experience and a dual degree background in business from York University.
Title at TELUS
Samra Zaidi holds the position of Quality System Analyst at TELUS. In this role, she is responsible for overseeing and ensuring the effectiveness of quality systems within the company. Her work is crucial in maintaining TELUS's high standards in service and operational quality.
Current Roles and Responsibilities
At TELUS, Samra Zaidi is also a member of the Pharmacy Provider Services Team. Her duties include managing and enhancing provider services to ensure seamless operations within the pharmacy sector. Prior to her current role, she served in a similar capacity within the Provider Services department, gaining extensive experience in quality systems analysis.
Education and Expertise
Samra Zaidi has a rich educational background with dual degrees from York University. She holds a Bachelor of Commerce in Business, Management, Marketing, and Related Support Services, and a Bachelor of Business Administration in Business Administration and Management, General. Additionally, she completed a program in International Business/Trade/Commerce at Sheridan College. Her academic qualifications equip her with a diverse skill set applicable to various business disciplines.
Professional Experience at TELUS
Samra Zaidi has been with TELUS Health since May 2017, bringing over 6 years of experience in quality systems analysis. Based in Toronto, Ontario, specifically on York Street, she has developed significant expertise in quality assurance and service delivery within the healthcare domain.
Background in International Business
Before embarking on her current career path, Samra Zaidi studied International Business/Trade/Commerce at Sheridan College from 1996 to 1999. This background in international business provides her with a valuable perspective on global trade and commerce, enriching her approach to business management and service quality.