Samuel Jean Malenfant
About Samuel Jean Malenfant
Samuel Jean Malenfant is a Network Technician at TELUS in Quebec, Canada, with extensive experience in telecommunications and networking since 2008.
Professional Title
Samuel Jean Malenfant currently holds the position of Network Technician at TELUS, based in Quebec, Canada. His role involves technical responsibilities and supporting business customers on managed services such as LAN, WAN, MPLS, VOIP, SD-WAN, and VPN.
Career at TELUS
Samuel Jean Malenfant has an extensive career at TELUS. He began as a Technical Customer Support Specialist, a position he held from 2014 to 2018. During this period, he honed his technical skills and provided support to customers with various technical issues. As of now, he serves as a Network Technician, providing advanced support and working as a Tier 2 complex services technician.
Experience at Videotron
Prior to his tenure at TELUS, Malenfant worked at Videotron. He started as a Technical Service Representative from 2008 to 2009. He then advanced to the role of Fiber Field Technician, a position he maintained for four years from 2010 to 2014. These roles provided him with a solid foundation in telecommunications and fieldwork.
Telecommunications and Networking Expertise
Samuel Jean Malenfant has been professionally involved in the telecommunications and networking industries since 2008. His roles have covered technical customer support, fieldwork, and network management. His current work involves supporting complex services for business customers, encompassing technologies like LAN, WAN, MPLS, VOIP, SD-WAN, and VPN.
Interest in Cyber Security
In addition to his expertise in networking, Samuel Jean Malenfant is an enthusiast in cybersecurity. He is currently planning to pursue network security certifications to further expand his skills and knowledge in this critical area of IT.