Sandra D.
About Sandra D.
Sandra D. is a Client Service Manager I at TELUS with over a decade of experience in various client service and support roles within the company.
Current Role at TELUS
Sandra D. is currently employed as a Client Service Manager I at TELUS. In her role, she is responsible for overseeing client service operations and ensuring high levels of customer satisfaction. With her extensive experience in various client service roles, Sandra brings a wealth of knowledge to this position. She is adept at managing client relationships and addressing any issues that may arise.
Previous Roles at TELUS
Sandra D. has held several roles at TELUS over the years. She worked as a Support Team Manager in 2019 for six months in the Vancouver, Canada area. Prior to that, she was the TELUS Senior Ambassador Lead from 2018 to 2019 for five months. Sandra also served as an Escalation Manager from 2016 to 2019, handling client concerns and ensuring resolutions. Her career at TELUS began as a Client Service Representative IV from 2007 to 2009, followed by a nine-year stint as a Help Desk Support Specialist from 2009 to 2018.
Experience in Client Service Management
Sandra D. has over a decade of experience in various client service and support roles at TELUS. She has managed client escalations, support teams, and service operations efficiently. Her extensive background includes roles such as Escalation Manager, Help Desk Support Specialist, and Support Team Manager. This progression highlights her deep understanding of client service management within the telecommunications industry.
Career Progression at TELUS
Sandra D. has demonstrated significant career growth at TELUS, transitioning from a Help Desk Support Specialist to a Client Service Manager I. Over her tenure at TELUS, she has developed a broad skill set, having worked in positions ranging from Client Service Representative IV to Escalation Manager and Senior Ambassador Lead. Sandra's career trajectory showcases her ability to adapt and excel in various client service roles.