Sandra Giorgi
About Sandra Giorgi
Sandra Giorgi is a Service Manager at TELUS, with over two decades of experience in customer service and technical support.
Title and Current Role at TELUS
Sandra Giorgi serves as a Service Manager at TELUS, specifically within Telus Health and Financial Solutions. In this role, she is responsible for overseeing service management functions, focusing on maintaining and improving service delivery standards.
Previous Experience and Roles
Sandra Giorgi has accumulated extensive experience in customer service and technical support over her career. Before her current role, she served as Supervisor - Technical Customer Service at Telus Health and Financial Solutions from 2009 to 2012. Prior to joining TELUS, she worked at Emergis Inc. as Supervisor - Customer Service from 2004 to 2009, and at BCE Emergis as Team Lead Help Desk from 2001 to 2004, as well as Service Desk Representative from 2000 to 2002.
Career Journey at TELUS
Sandra Giorgi has been part of TELUS since November 2011, marking over a decade of service. She transitioned from a supervisory role in technical customer service to her current service management position. This transition highlights her growing responsibilities and recognition of her capabilities in managing customer service operations.
Education and Professional Background
Sandra Giorgi studied at Herzing College, where she achieved the qualification of Programmer Analyst. This education has provided a solid technical foundation, complementing her extensive practical experience in customer service and technical support roles across various reputable companies.