Sandra Leduke
About Sandra Leduke
Sandra Leduke is the Coordinator Large Provisioning BCX at TELUS in Scarborough, Ontario, Canada.
Title
Sandra Leduke holds the position of Coordinator Large Provisioning BCX at TELUS. In this role, she oversees the mass provisioning of accounts for corporate and small business clients in Scarborough, Ontario, Canada.
Current Role at TELUS
Currently, Sandra is working at TELUS as the Coordinator for Large Provisioning BCX. Since August 2016, she has been responsible for managing an email queue to handle mass provisioning requests. Her duties include triaging incoming requests and managing urgent and rush turnaround times to meet productivity targets while ensuring exceptional client service.
Past Roles at TELUS
Sandra previously worked at TELUS in various capacities. From 2012 to 2016, she was a Client Business Analyst in Small and Medium Business and Wireless Business Solutions in Scarborough, Ontario. Prior to that, she held the position of Client Business Analyst in Barrie, Ontario from 2004 to 2012. In these roles, she gained extensive experience in client business analysis and provisioning services.
Previous Experience
Sandra has accumulated significant experience through her tenure at TELUS. She has worked as a Client Business Analyst for a total of 12 years before assuming her current role. Her background includes managing business solutions for small and medium enterprises as well as wireless business solutions, equipping her with a broad skill set in client services and account management.