Sara Doumat
About Sara Doumat
Sara Doumat is a Customer Service Representative at TELUS in Sofia, Bulgaria, with a background in marketing and a Bachelor's degree in Banking and Financial Support Services.
Current Position at TELUS
Sara Doumat is currently employed as a Customer Service Representative at TELUS, based in Sofia, Sofia City, Bulgaria. She began working in this role in May 2020. In this position, Sara is responsible for managing customer inquiries and providing assistance and support to TELUS customers. Her experience in customer service allows her to effectively address client concerns and contribute to the overall customer satisfaction at TELUS.
Previous Role at Dantek Ltd.
Before joining TELUS, Sara Doumat worked at Dantek Ltd. as a Marketing Specialist from 2017 to 2020. During her three-year tenure, she utilized her fluency in Arabic to develop and execute marketing strategies aimed at Arabic-speaking audiences. Her role involved managing campaigns, conducting market research, and engaging with clients to enhance brand visibility and market reach.
Educational Background
Sara Doumat completed her Bachelor's degree in Banking and Financial Support Services from Jami't Al-Ba'ath, where she studied from 2007 to 2011. Her education provided her with a robust foundation in financial principles and customer support, which has been instrumental in her professional roles in both marketing and customer service.
Fluency in Arabic
Sara Doumat is fluent in Arabic, which she effectively utilized during her role as a Marketing Specialist at Dantek Ltd. Her language skills enabled her to tailor marketing campaigns to Arabic-speaking clients, ensuring effective communication and engagement with the target audience. This skill continues to be a valuable asset in her current role at TELUS.
Marketing Experience
Sara Doumat has over three years of experience in the marketing field. During her time at Dantek Ltd., she worked extensively on marketing initiatives for Arabic-speaking markets. Her responsibilities included planning and executing marketing strategies, conducting market research, and liaising with clients to enhance their market presence. This experience has provided her with a deep understanding of marketing dynamics, which complements her current role in customer service.