Sarah Day
About Sarah Day
Sarah Day is a Project Manager II at TELUS in Vancouver, British Columbia, Canada, with extensive experience in various roles within the company since 2011.
Current Position at TELUS
Sarah Day is currently working as a Project Manager II at TELUS in Vancouver, British Columbia, Canada. In this role, she is part of the Smart Security & Automation team, where she supports TELUS Custom Security Systems. Her responsibilities include focusing on the overall strategy within the Customer Service Centre of Excellence and managing the Real Life Stories page on telus.com.
Previous Roles and Experience at TELUS
Sarah Day has extensive experience at TELUS, having held multiple positions over the years. From 2018 to 2020, she served as Project Manager II, and from 2017 to 2018, she was a Marketing Manager in Vancouver. Earlier, she worked as a Marketing Specialist from 2014 to 2017 in Burnaby, BC, and as a Business Analyst from 2013 to 2014 in the same location. She began her journey at TELUS as a Customer Service Representative, a role she held from 2011 to 2014.
Vendor Management and Event Planning Skills
Sarah Day has demonstrated strong vendor management and event planning skills throughout her career. This expertise has allowed her to effectively coordinate with external partners and ensure the successful execution of events and projects.
Skills in Research and Problem-Solving
Sarah Day possesses excellent research and problem-solving skills. She has a strong attention to detail and an ability to understand complex issues within an organization, which has been instrumental in her role at TELUS. Her capacity to identify trends within customer escalations and work with various stakeholders to implement solutions has contributed significantly to reducing escalations.
Focus on Productivity and Compliance
Throughout her career at TELUS, Sarah Day has been involved in implementing and delivering processes and procedures that enhance company productivity and compliance with regulations. She has also focused on minimizing risks, ensuring that the organization operates efficiently and within regulatory frameworks.