Sarbeng Frimpong

Sarbeng Frimpong

Customer Implementation Manager @ TELUS

About Sarbeng Frimpong

Sarbeng Frimpong is a Customer Implementation Manager at TELUS with a background in technical specialization and consumer electronics.

Current Role at TELUS

Sarbeng Frimpong currently serves as the Customer Implementation Manager at TELUS. He began this role in August 2021. In this position, he utilizes his extensive experience in consumer electronics and technical specialization. His responsibilities likely involve managing the implementation of customer-centric projects, ensuring the seamless integration of TELUS services with customer requirements.

Previous Experience at Apple

From 2015 to 2022, Sarbeng Frimpong worked as a Technical Specialist at Apple. During his seven-year tenure, he focused on consumer electronics, providing technical support and specialist advice. His role would have involved diagnosing and troubleshooting hardware and software issues, as well as delivering an exceptional customer experience.

Career at Fido Solutions

Sarbeng Frimpong worked as a Customer Service Representative at Fido Solutions from 2009 to 2015. Over these six years, he developed crucial skills in customer service and support, laying a solid foundation for his future roles in the consumer electronics industry. His work would have included addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Education Background

Sarbeng Frimpong graduated with a Bachelor of Engineering in Computer Software Engineering from Concordia University, completing his studies from 2014 to 2019. His academic training equipped him with a robust foundation in software development and engineering principles. He has also developed proficiency in programming languages such as Python, PHP, Java, and Visual Basic .NET (VB.NET).

Technical Expertise

Sarbeng Frimpong is proficient in multiple programming languages, including Python, PHP, Java, and VB.NET. His skills extend to using Microsoft Word for professional documentation and technical tasks. His background in consumer electronics and technical specialization enables him to excel in technical support, customer service, and implementation management roles.

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