Sat Manhas
About Sat Manhas
Sat Manhas is the Manager of BC Field Operations at TELUS in British Columbia, Canada, with extensive experience in operations management and strategic planning.
Company
Sat Manhas is currently working at TELUS as the Manager of BC Field Operations in British Columbia, Canada. TELUS is a well-known telecommunications company providing a wide range of communication products and services.
Title
Sat Manhas holds the title of Manager - BC Field Operations at TELUS. In his role, he manages field operations and serves as the provincial point of contact for service issues and community involvement.
Education and Expertise
Sat Manhas completed his Bachelor of Commerce (B.Com.) in Finance from The University of British Columbia (UBC) between 1994 and 1998. Additionally, he earned a Professional Web Developer Certificate from British Columbia Institute of Technology (BCIT) by studying the Industry Partner Certificate program on programming, databases, and website development from 1993 to 1998. He possesses expertise in fields such as finance, programming, and web development.
Career Background
Before his current role at TELUS, Sat Manhas held various positions in the company. He was a Sr. Strategy Manager from 2017 to 2019 and a Manager of Field Support from 2015 to 2017. Prior to TELUS, he worked at First Resolution Management Corporation as an Operations Director for 11 years. Earlier in his career, he served as a Software Tester at Fincentric Corp for 11 months and as a Personal Financial Services Representative at RBC Bank for 4 years.
Field Operations Achievements
In his current role at TELUS, Sat Manhas achieved a year-over-year Fiber Completion Yield increase of 13.5%. He led a team of 9 Field Support Managers to support over 130 unionized technicians across British Columbia for National Business Delivery, demonstrating his strategic and operational proficiency.
Professional Skills and Experience
Sat Manhas has over sixteen years of experience in areas including hiring and supervision, change management, business administration, policy development and implementation, process improvement, workflow development, systems development, and project planning and execution. He has a proven record in strategic business plan development and program execution, contributing to outstanding operational performance, efficiency, and customer satisfaction.