Saul Abais
About Saul Abais
Implementation Manager at TELUS
Saul Abais began his current role as Implementation Manager at TELUS in January 2021. In this position, he oversees the implementation of new projects and ensures that all aspects of these projects are executed efficiently and on schedule. With his extensive background in project management and team building, Saul plays a critical role in coordinating different teams and resources to achieve project goals. His responsibilities include planning, organizing, and managing the implementation processes to enhance productivity and deliver high-quality results.
Project Coordinator at ADP
From 2019 to 2020, Saul Abais worked as a Project Coordinator at ADP in the Montreal, Canada area. In this role, he was responsible for assisting with the planning, execution, and finalization of projects, working closely with team members and clients. His tasks involved scheduling, resource allocation, and timely delivery of projects. During his time at ADP, Saul developed strong coordination skills and gained valuable experience in managing multiple project components simultaneously.
Experience in Customer Support and Account Management
Saul Abais has diverse experience in customer support and account management, acquired during his tenures at SweetIQ and People Like Us. From 2018 to 2019, he served as a Support Specialist at SweetIQ, where he provided technical support and assistance to customers, ensuring their issues were resolved promptly. Prior to that, he worked as a Junior Account Manager at People Like Us from 2015 to 2016, managing client accounts and fostering strong client relationships. These roles allowed Saul to develop excellent communication and problem-solving skills.
Quality Assurance Roles at Houghton Mifflin Harcourt and Electronic Arts
Saul Abais has a solid background in quality assurance, with significant experience at both Houghton Mifflin Harcourt and Electronic Arts. As a QA Analyst at Houghton Mifflin Harcourt from 2013 to 2015, he was responsible for testing software to ensure it met the required standards and specifications. His earlier experience at Electronic Arts included multiple roles such as QA Project Lead and QA Team Lead, where he managed QA teams, coordinated testing activities, and ensured the quality of gaming products. His expertise in QA has equipped him with a meticulous attention to detail and a strong understanding of quality control processes.
Educational Background
Saul Abais completed his Collegial Diploma in Commerce at Champlain Regional College, where he studied from 2001 to 2003. Before that, he attended Collège Durocher from 1996 to 2001. His educational background in commerce provided him with a fundamental understanding of business principles, which he has effectively applied throughout his various roles in project management, quality assurance, customer support, and account management.