Sean Ryan
About Sean Ryan
Sean Ryan is the Mgr-Community & Service Excellence at TELUS, with over 18 years of experience in various roles at the company.
Current Role at TELUS
Sean Ryan currently works at TELUS as the Manager of Community & Service Excellence. He has been in this role since February 2019. In this capacity, he focuses on enhancing community relations and ensuring high standards of service excellence within the company. His responsibilities include overseeing community initiatives and improving service delivery methods to meet customer needs.
Past Experience in National Field Support
Sean Ryan previously served as the Manager of Operations - National Field Support at TELUS from 2015 to 2019. During his four-year tenure in this role, he was based in Edmonton, Alberta, Canada. His duties included overseeing the field support team on a national level, managing operations, and ensuring efficient service delivery.
Early Career in Customer Service
Sean Ryan began his career at TELUS as a Customer Service Representative from 2005 to 2008. Over the three years in this role, he developed a strong foundation in customer service, which has been a cornerstone of his professional journey. His experience in this entry-level position provided him with essential insights into customer needs and expectations.
Experience as Team Manager - Assurance
From 2011 to 2015, Sean Ryan held the role of Team Manager - Assurance at TELUS. He worked in Edmonton, Alberta, Canada, during this period. In this capacity, he was responsible for managing a team focused on service assurance, ensuring the reliability and quality of the services provided to customers.
Extensive Experience at TELUS
Sean Ryan has accumulated over 18 years of experience working at TELUS. Throughout his career, he has held various roles, contributing significantly to different facets of the company's operations. His extensive tenure at TELUS highlights his commitment and deep understanding of the organization's values and objectives.