Sebastian Koss
About Sebastian Koss
Sebastian Koss is a Senior Program Manager at TELUS in Calgary, Alberta, with over 11 years of experience in the financial services industry, specializing in Product Management, Design Thinking, Lean Management, and Automation.
Current Role at TELUS
Sebastian Koss is currently serving as a Senior Program Manager at TELUS, focusing on Robotic Process Automation in Calgary, Alberta, Canada. In this role, he is responsible for overseeing multiple projects related to automation technologies that aim to streamline business processes. His work involves collaborating with various stakeholders to leverage technology for solving complex customer challenges.
Professional Experience at ATB Financial
Before joining TELUS, Sebastian Koss accumulated significant experience at ATB Financial in Calgary, Alberta. He held multiple roles over the years, starting as a Personal Banking Specialist from 2012 to 2016. He then transitioned to a Program Lead role from 2014 to 2015, followed by Operational Excellence Coach from 2016 to 2018. His last role at ATB Financial was as a Product Manager for Intelligent Automation & AI, from 2018 to 2020. Throughout these roles, he focused on enhancing operational efficiency and leveraging automation technologies to improve business processes.
Early Career and Education
Sebastian Koss began his career in the financial services industry at Dresdner Bank in Bremen, Germany, where he served as a Junior Financial Advisor from 2005 to 2006. He holds a Banking Certification/Apprenticeship from Dresdner Bank/Chamber of Commerce, obtained between 2003 and 2005. He also completed his Abitur (A-Level) from Gymnasium Osterholz-Scharmbeck from 1996 to 2003.
Interests and Hobbies
Sebastian Koss has a well-rounded set of interests outside his professional life. He enjoys engaging in outdoor activities such as snowboarding, mountain biking, and various water sports in Western Canada. During his downtime, he also enjoys watching soccer, playing video games, and discussing German cars with friends.
Expertise and Skills
With over 11 years of experience in the financial services industry, Sebastian Koss has developed a strong expertise in areas such as Product Management, Design Thinking, Lean Management, and Robotic Process Automation. He values developing personal relationships and believes that a culture of honest feedback and continuous learning enables teams to deliver meaningful customer experiences.