Serena Yiu
About Serena Yiu
Serena Yiu is a Technology Specialist at TELUS in Toronto, with a background in Networking and Information Technology Security from the University of Ontario Institute of Technology.
Current Role at TELUS
Serena Yiu currently works as a Technology Specialist - GTLP at TELUS in Toronto, Ontario, Canada. She has been with the company since November 2020 and has accumulated over three years of experience in her role. Her responsibilities revolve around technology specialization within the GTLP framework, leveraging her extensive knowledge in IT risk management and cybersecurity. Her work at TELUS builds on her strong foundation from her previous roles in various tech-related positions.
Experience in Cybersecurity and IT Risk Management
Serena Yiu has significant experience in cybersecurity and IT risk management, developed during her two-year tenure at Celestica in North York, Ontario, Canada. From 2018 to 2020, Serena focused on identifying, assessing, and mitigating IT risks. This role required a deep understanding of cybersecurity principles and practices, which she applied to protect Celestica's information assets against threats and vulnerabilities.
Teaching Assistant Roles at Ontario Tech University and University of Ontario Institute of Technology
Serena Yiu has served as a Teaching Assistant at two academic institutions in Ontario. She worked at Ontario Tech University's Faculty of Business and Information Technology (FBIT) from 2019 to 2020 for seven months. Prior to that, she was a Teaching Assistant at the University of Ontario Institute of Technology for a similar duration from 2017 to 2018. In these roles, Serena provided academic support to students, assisted with coursework, and facilitated learning in the areas of business and information technology.
Technical Systems Analyst Roles at RBC
Serena Yiu has practical experience as a Technical Systems Analyst through her time at RBC. She first joined RBC as a Summer Student in 2016 for three months at the 330 Front St W location. She returned in 2017 as a Technical Systems Analyst Co-op for another three months. These roles involved technical analysis and support, contributing to RBC's IT systems and operations. The experience at RBC provided Serena with a solid foundation in technical systems analysis early in her career.
Educational Background in Networking and Information Technology Security
Serena Yiu earned her Bachelor of Information Technology from the University of Ontario Institute of Technology, specializing in Networking and Information Technology Security. Her academic journey, from 2015 to 2020, equipped her with essential knowledge and skills in network security, information security, and related technologies. Her educational background played a crucial role in shaping her professional expertise, laying the foundation for her subsequent roles in IT and cybersecurity.