Shagun Mahendru
About Shagun Mahendru
Shagun Mahendru is an Application Development Module Lead at TELUS, specializing in Genesys technologies with extensive experience in software engineering and technology consulting.
Current Role at TELUS International
Shagun Mahendru currently serves as an Applications Development Technical Team Leader at TELUS International. Based in Burnaby, British Columbia, Canada, Shagun took on this role starting November 1, 2021. In this position, Shagun leverages a deep expertise in Genesys Routing & Reporting, Genesys Framework, and inbound technologies to lead technical teams in delivering robust application development solutions.
Previous Roles at TELUS International
Prior to the current role, Shagun Mahendru held the position of Application Development Module Lead at TELUS International from 2020 to 2022. Before that, Shagun was a Senior Application Developer at the same company from 2018 to 2020, working in the Noida Area, India. These roles involved responsibilities that spanned various aspects of application development, including module leadership and senior-level development projects.
Experience at Hewlett Packard Enterprise
Shagun Mahendru worked as a Technology Consultant at Hewlett Packard Enterprise from 2017 to 2018 for a duration of 9 months in Bangalore. This role provided substantial experience in technology consulting, contributing to a well-rounded skill set in application development and technical consulting.
Tenure at Infosys and Infogain
In the earlier stages of Shagun Mahendru's career, roles included one year as a Senior Associate Consultant at Infosys from 2016 to 2017 in Bangalore, and three years as a Software Engineer at Infogain from 2013 to 2016. These positions built a strong foundation in software engineering and senior consulting in the tech sector.
Education at Panjab University Chandigarh
Shagun Mahendru completed a Bachelor of Engineering (B.E.) in Computer Science at Panjab University Chandigarh. The four-year program, running from 2009 to 2013, provided comprehensive training in computer science, which has been instrumental in Shagun's subsequent professional roles in application development and technical leadership.