Shane Hannah
About Shane Hannah
Shane Hannah is a Technical Analyst II at TELUS Communications and an Infrastructure Operations Proxy at BMO Financial Group, with extensive experience in IT and support analysis.
Title
Shane Hannah currently holds the title of Technical Analyst II. His professional responsibilities involve complex technical analysis and solutions within the IT infrastructure domain.
Company
Shane Hannah is employed at TELUS Communications as an Incident Manager based in Vancouver, British Columbia, Canada. Additionally, he serves as an Infrastructure Operations Proxy and Senior Support Analyst 3 at BMO Financial Group in Toronto, Ontario, Canada. His positions at BMO Financial Group include being based in the Toronto area and involve support analysis and infrastructure management.
Education and Expertise
Shane Hannah's educational background is rooted in IT-Office Suites and Networking. He studied at TSB College/Durham College where he earned a Diploma in these areas over the course of one year (1996-1997). This foundational knowledge has been pivotal for his career in technical support, infrastructure operations, and various analyst roles.
Background
Shane Hannah has a diverse professional background with extensive experience in various roles. He was employed at BMO Financial Group as a Senior Support Analyst for seven years (2007-2014) and as a Senior Technical Implementation Coordinator for one year (2007-2008). He also worked at CIBC as a Facilities Engineer for 11 months in 2008. Earlier in his career, he spent two years at EDS as a Team Coach/Quality Analyst from 2005 to 2007.
Achievements
Among Shane Hannah's notable career milestones is his long-standing tenure at TELUS since January 2015, showcasing his consistent performance and reliability in technical and incident management roles. His breadth of responsibilities at BMO Financial Group highlights his expertise in infrastructure operations and support analysis.