Shane Laird
About Shane Laird
Shane Laird is a Sr. Client Relationship Manager at TELUS in Calgary, Alberta, Canada, with over 6 years of experience in client relationship management.
Sr. Client Relationship Manager at TELUS
Shane Laird is currently serving as the Sr. Client Relationship Manager at TELUS. Based in Calgary, Alberta, Canada, he has held this position since April 2017. In this role, Shane manages and nurtures client relationships, ensuring customer satisfaction and long-term engagement. His responsibilities include addressing client inquiries, resolving issues, and facilitating seamless communication between clients and the company.
Professional Journey at TELUS
Shane Laird joined TELUS in April 2017 as a Sr. Client Relationship Manager. With over 6 years of experience in this role, he has developed a deep understanding of client relationship management. His expertise lies in maintaining strong client connections and ensuring the highest levels of service delivery. Shane’s tenure at TELUS has equipped him with extensive knowledge of the telecommunications industry and the specific needs of his clients.
Previous Work as a Consultant
Before joining TELUS, Shane Laird worked as a consultant. Although specific details about his consulting role are not provided, it is clear that this experience helped him build a foundation in client management and business strategy. His background as a consultant likely contributed to his adeptness in understanding client needs and delivering tailored solutions in his current role at TELUS.
Education at University of Calgary
Shane Laird completed his studies at the University of Calgary. The knowledge and skills he gained during his time at the university have played a crucial role in his professional development. The academic background provided by the University of Calgary equipped Shane with the theoretical and practical knowledge necessary for his roles in client relationship management and consulting.
Living and Working in Calgary, Alberta
Shane Laird is based in Calgary, Alberta, Canada. His professional and personal life is rooted in this vibrant city, which is known for its thriving business environment and dynamic community. Being located in Calgary allows Shane to be at the heart of key industry developments and maintain close connections with his clients in the region.