Shannon Cole (She/Her)
About Shannon Cole (She/Her)
Shannon Cole is a Senior Product Manager, Retail Excellence at TELUS in Toronto, Ontario, Canada, with extensive experience in various marketing and management roles within the company.
Title
Shannon Cole holds the position of Senior Product Manager, Retail Excellence at TELUS in Toronto, Ontario, Canada. She has demonstrated a strong commitment to enhancing retail performance and strategic development within the organization.
Work Experience at TELUS
Shannon Cole has had an extensive career at TELUS, holding various roles over the years. Prior to her current role, she served as Senior Market Manager, Channel Marketing from 2019 to 2021, and as Marketing Manager, Channel Experience from 2017 to 2019. From 2013 to 2017, Shannon held the position of National Account Manager, National Retail. Her initial role at TELUS was as Territory Manager, National Retail, from 2007 to 2009 in Scarborough, Ontario, Canada.
Previous Experience at Coca-Cola
Before joining TELUS, Shannon Cole worked as an Account Manager at Coca-Cola for five years, from 2002 to 2007, in Barrie, Ontario, Canada. This role provided her with significant experience in managing accounts and working within a large, global organization.
Education and Mentorship
Shannon Cole studied at Georgian College where she earned a Business degree from 2002 to 2006. In 2016, she participated in the Women's Executive Network Top 100 Mentoring Program as a mentee, furthering her skills and expanding her professional network.
Key Contributions at TELUS
Shannon has made notable contributions to TELUS, including leading the design and execution of a national-scale sales performance model. She provides regular updates on product vision, strategy, and roadmap to senior leaders, and analyzes performance data to inform strategic improvements. Additionally, she collaborates with internal and external partners on the development of sales performance models and leads go-to-market strategies, training, adoption, and reinforcement of the Retail Excellence Performance Model.