Shannon Maslowski
About Shannon Maslowski
Shannon Maslowski is a Senior Project Manager at TELUS in Edmonton, Canada, with over 16 years of experience in various roles within the company.
Current Position at TELUS
Shannon Maslowski is currently serving as a Senior Project Manager at TELUS. She operates from the Edmonton, Canada area, where she manages complex projects and initiatives. Her role likely involves overseeing project timelines, resource allocation, and ensuring deliverables are met to drive business objectives.
Career Progression at TELUS
Shannon Maslowski has dedicated over 16 years to TELUS, progressively taking on more responsible roles. She began as a Customer Service Representative in 2004 and ascended to positions such as Quality Coach, Quality Manager, and Senior Business Analyst. Her career trajectory illustrates her growing expertise and leadership within the company.
Previous Roles at TELUS
Before becoming a Senior Project Manager, Shannon Maslowski held various positions at TELUS. These include Project Manager (2018-2019), Senior Business Analyst (2016-2018), Customer Solutions Delivery Manager - Field Support (2013-2016), Business Analyst II (2011-2013), Quality Manager (2009-2011), Quality Coach (2007-2009), and Customer Service Representative (2004-2007), spanning roles in both Calgary and Edmonton.
Education and Qualifications
Shannon Maslowski has a diverse educational background. She holds a Bachelor of Fine Arts (BFA) in Music Performance from the University of Alberta, completed from 1997 to 2001. Additionally, she studied Elementary Education and Teaching at The University of Lethbridge from 2002 to 2004. Her educational qualifications complement her extensive professional experience.
Experience in Customer Solutions Delivery
In her role as Customer Solutions Delivery Manager - Field Support (2013-2016), Shannon Maslowski managed field operations and customer solutions delivery at TELUS. This position equipped her with essential skills in field support management, ensuring effective customer service and operational efficiencies.