Shannon Ryan
About Shannon Ryan
Shannon Ryan is the Director of Communications at Telus in Vancouver, British Columbia, Canada, with extensive experience in internal communications and strategic communications roles across various companies.
Title
Shannon Ryan currently holds the title of Director, Communications at Telus, based in Vancouver, British Columbia, Canada. In this role, Shannon leads communication strategies, focusing on enhancing employee engagement and brand elevation through effective internal communications.
Career at Telus
Shannon Ryan is currently the Director of Communications at Telus in Vancouver, British Columbia. At Telus, Shannon has developed and implemented a comprehensive internal communications strategy that significantly improved employee engagement scores. This role involves leading communication initiatives to support the company’s strategic objectives.
Career at Scotiabank
Shannon Ryan served as Global Human Resources Strategy and Communications at Scotiabank in Toronto, Ontario, Canada, from 2016 to 2017. During this tenure, Shannon played a pivotal role in the successful merger communications strategy during the acquisition of a major competitor.
Career at Loblaw Companies Limited
Shannon Ryan worked at Loblaw Companies Limited in Brampton, Ontario, Canada, from 2010 to 2016. Initially, Shannon served in the Internal Communications department for two years before being promoted to Director of Internal Communications. A key achievement at Loblaw was leading a cross-functional team to launch a successful brand elevation campaign, resulting in a 20% increase in brand recognition.
Education and Expertise
Shannon Ryan holds a Master's degree in Project Management from Université Du Québec En Outaouais, earned between 2001 and 2005. In addition, Shannon obtained a Bachelor's degree in Public Relations from Mount Saint Vincent University, completed from 1996 to 1999. Shannon is fluent in both English and French, enhancing communication capabilities in bilingual environments. Shannon also holds a certification in Advanced Strategic Communications from the International Association of Business Communicators (IABC).
Public Speaking and Mentorship
Shannon Ryan served as a keynote speaker at the 2019 International Association of Business Communicators (IABC) World Conference. Additionally, Shannon actively mentors young professionals through the Canadian Public Relations Society’s mentorship program. Shannon regularly contributes articles on communication strategies and change management to industry-leading publications.
Recognition and Awards
In 2015, Shannon Ryan received the Canadian Public Relations Society (CPRS) Award for Excellence in Internal Communications. This award is a testament to Shannon’s significant contributions and achievements in the field of internal communications.