Sharon French, MBA
About Sharon French, MBA
Sharon French is a Senior Strategy Manager at TELUS, specializing in digital billing and payments experience. She has a strong background in business analytics and digital transformation projects, with experience in various roles across multiple industries.
Current Role at TELUS
Sharon French is currently working as a Senior Strategy Manager, specializing in Digital Billing and Payments Experience at TELUS. Based in Toronto, Ontario, Canada, she plays a pivotal role in managing and optimizing digital billing and payment processes. Her work involves strategic planning and implementation of digital solutions that enhance customer experience and operational efficiency.
Previous Experience at Knowledge First Financial
Before joining TELUS, Sharon worked as a Senior Product Analyst in Product Innovation & Strategy at Knowledge First Financial. During her tenure from 2021 to 2022, she was based in Mississauga, Ontario, Canada. In this role, she contributed to product development and innovation strategies, focusing on enhancing the product portfolio to meet customer needs and market demands.
Finance and Analysis Roles
Sharon has held several important finance and analysis positions throughout her career. In 2020, she worked as a Senior FP&A Analyst (Contractor) at Stryker in Fremont, California, United States for 7 months. Prior to that, in 2019, she gained experience in venture capital as an MBA Intern - Venture Capital Associate at The Entrepreneurs' Fund in the San Francisco Bay Area. Additional roles include working as an Analytics and Insights Analyst at Finastra (2017-2018), Finance Reporting Analyst at Citi (2015-2017), and several other analytical positions.
Educational Background
Sharon French holds an impressive educational background with multiple degrees. She earned a Master of Business Administration (MBA) and a Double Degree Master of Business Analytics (MsBA) from Hult International Business School between 2018 to 2021. Earlier, she completed her Bachelor of Arts (BA) in Economics with a minor in Management Studies from the University of Waterloo, where she studied from 2010 to 2014.
Expertise in Business Data and Digital Transformation
Sharon specializes in leveraging business data to provide actionable solutions aimed at boosting top-line performance. She has a strong background in digital transformation projects, particularly in billing and payments. Her expertise includes developing executive dashboards that result in significant cost savings and optimizing digital processes to improve customer experience.