Shay Muazami
About Shay Muazami
Shay Muazami is the Director of IT Production Support at TELUS, with over 20 years of experience at the company, specializing in managing middleware and provisioning applications.
Current Role at TELUS
Shay Muazami serves as the Director of IT Production Support at TELUS in the Toronto, Canada area. In this position, he supports both wireless and wireline telecommunication services as well as health systems. His role emphasizes managing middleware and provisioning applications, leveraging his extensive experience in these areas to optimize IT production support.
Career Journey at TELUS
Shay Muazami has been with TELUS Communications Inc for over 20 years. He began his tenure in 2003 as a Project Manager, a role he held for two years. Subsequently, he was promoted to Manager of Information Systems, serving in this capacity from 2005 to 2013. Since then, he has progressed to the role of Director of IT Production Support, reflecting a steady upward trajectory in leadership roles within the company.
Educational Background
Shay Muazami has a diverse educational background. He completed a Bachelor’s Degree in Biology/Biological Sciences from York University, studying from 1992 to 1995. He then pursued an Engineer’s Degree in Electrical and Electronics Engineering at Centennial College, graduating after three years from 1996 to 1999. Additionally, he attended the University of Toronto - Rotman School of Management in 2008 for an 11-month program, further enriching his multidisciplinary expertise.
Professional Expertise
Throughout his career, Shay Muazami has developed considerable expertise in managing IT production support, middleware, and provisioning applications. His interdisciplinary background in engineering and biological sciences offers a unique perspective, allowing him to approach his role with a broad understanding of different technical and scientific principles. Shay's tenure at TELUS has equipped him with the skills needed for effective leadership in IT management.
Leadership Progression
Shay Muazami's leadership journey at TELUS began in 2005, when he advanced from Project Manager to Manager of Information Systems. In this role, he honed his skills in overseeing information systems and technology projects. His continuous growth led him to his current position as Director, IT Production Support, demonstrating his capability and commitment to leading teams and managing complex systems within the company.