Shayne Logan
About Shayne Logan
Shayne Logan is a Tier 2 Bilingual Technical Support Analyst at TELUS and a Bilingual Customer Service Officer at Scotiabank in Toronto, Canada. He is also the Founder/CEO of Firstclass4life and contributes articles to Forbes.
Current Positions
Shayne Logan holds multiple roles, including Tier 2 Bilingual Technical Support Analyst at TELUS and Bilingual Customer Service Officer at Scotiabank, both based in the Toronto, Ontario, Canada area. Additionally, Shayne serves as the Founder/CEO and Digital & Online Marketing Strategist at Firstclass4life.
Previous Work Experience
Shayne Logan has a diverse professional background with previous roles including Bilingual Retention Specialist & Customer Service/Bilingual Account Manager at 411.ca in 2017, Bilingual Inside Sales Representative/Commercial Sales Agent at 1-800-GOT-JUNK? from 2015 to 2016, and Bilingual New Accounts Credit Analyst at American Express from 2012 to 2015.
Education and Certifications
Shayne Logan completed a Video Game Design program at George Brown College from 2017 to 2020. Additionally, Shayne studied Digital Graphic Design at Seneca College of Applied Arts and Technology, and Automotive Sales at Georgian College in 2012. Shayne also holds a certification from OMVIC as an Automotive Salesman.
Bilingual Capabilities
Shayne Logan is fluent in both French and English, which has supported his various roles in bilingual customer service and technical support across several companies.
Additional Roles and Contributions
Beyond his main professional roles, Shayne Logan acts as a HipHop Promoter and Music & Art Marketing Director, and works as a Travel Agent and Marketer. Shayne also contributes articles to Forbes and owns and operates a personal website.