Shazia Soofi
About Shazia Soofi
Shazia Soofi is an Account Manager at TELUS in Vancouver, Canada, with over 15 years of experience in the software industry.
Title
Shazia Soofi currently holds the position of Account Manager at TELUS. She plays a vital role in managing client accounts and ensuring customer satisfaction. Her position demands a delicate balance of client needs and company resources.
Current Employment at TELUS
Shazia Soofi is currently working as an Account Manager at TELUS in the Vancouver, Canada Area. Her responsibilities include managing customer relationships, identifying business opportunities, and addressing complex business issues.
Past Employment at TELUS
Shazia Soofi previously worked as a Customer Service Representative at TELUS from 2015 to 2019 in Burnaby, BC. During her tenure, she honed her customer service skills and contributed to enhancing customer satisfaction.
Experience at Lambda Solutions
Between 2012 and 2014, Shazia Soofi served as a Business Development Manager at Lambda Solutions in Vancouver, BC. In this role, she focused on identifying business opportunities and building relationships with partners and clients.
Role at SAP/Business Objects
Shazia Soofi worked at SAP/Business Objects as Partner Manager, OEM Sales from 2005 to 2011 in the Vancouver, Canada Area. Her responsibilities included managing partnerships and driving OEM sales strategies.
Position at Crystal Decisions/Business Objects
From 2001 to 2005, Shazia Soofi was employed as a Maintenance Renewal Account Representative at Crystal Decisions/Business Objects in Vancouver, Canada Area. She managed account renewals and maintained client relationships.
Early Career at Metasoft Systems Inc.
Shazia Soofi started her career as an Account Executive at Metasoft Systems Inc. from 1999 to 2001. Over her two years there, she developed essential skills in account management and sales.
Education and Academic Background
Shazia Soofi earned a BA in English from the University of Guelph between 1994 and 1998. This academic experience provided her with strong analytical and communication skills.
Industry Experience and Skills
With over 15 years of experience in the software industry, Shazia Soofi is proficient in handling complex business issues and marshalling internal resources. She is known for her strong internal and external partnership approach and is extremely productive in high volume, high-stress environments.