Sheena Lytle
About Sheena Lytle
Sheena Lytle is a Learning Specialist II and Curriculum Maintenance Prime at TELUS, working across multiple countries including Canada, the Philippines, Guatemala, and the US.
Title and Current Role
Sheena Lytle is currently holding the position of Learning Specialist II and Curriculum Maintenance Prime at TELUS. In this role, she operates across multiple countries including Canada, the Philippines, Guatemala, and the United States, with a primary base in Vancouver, British Columbia, Canada.
Educational Background
Sheena Lytle studied Adult Education at Mount Royal University. Her education has laid the foundation for her extensive career in the field of learning and development, particularly focusing on training and curriculum maintenance.
Global Training Initiatives
Since 1974, Sheena Lytle has been instrumental in delivering Train the Trainer courses and certifying trainers globally. Her experience and expertise have been pivotal in ensuring quality training and development practices in diverse geographical locations.
Curriculum Development
In her role, Sheena designs, develops, and maintains content for a variety of curriculums. She ensures that these curriculums are effective for both in-class and virtual training environments, continually adapting strategies to meet the diverse needs of learners.
Training Team Leadership
Sheena Lytle plays a critical role in setting best practices for training teams in both onshore and offshore call center locations. She provides coordination, support, and assistance to these teams across multiple countries, leveraging her vast experience and knowledge.
Coaching and Mentoring
With a passion for promoting growth and development, Sheena invests in coaching and mentoring new trainers. She utilizes her creativity to create valuable curriculum tools that inspire and motivate others to excel in their roles, fostering a culture of continuous improvement and learning.