Shevonne Atkinson
About Shevonne Atkinson
Shevonne Atkinson is a Sr. Product Manager at TELUS with over 15 years of experience in various roles within the company, showcasing a deep understanding of its operations and culture.
Company
Shevonne Atkinson is currently employed at TELUS, a leading Canadian telecommunications company. Throughout her career, Shevonne has held various roles within TELUS, showcasing her extensive experience and deep understanding of the company's operations and culture.
Education and Expertise
Shevonne Atkinson earned her Bachelor's degree in Information Technology Management from Ryerson University, completing her studies in 2004. This foundation has equipped her with the technical and managerial skills necessary for her roles in business analysis and project management.
Background
Shevonne began her career at TELUS in 2005 as a CSR in PCS, HV, Data & Network support. Over the years, she transitioned into diverse roles such as Team Manager, Business Analyst II, and Sr Business Analyst. Her experience spans across quality assurance, service transformation, and project management. She continued to advance her career at TELUS, culminating in her current position as Sr. Product Manager.
Career Progression at TELUS
Shevonne has over 15 years of experience at TELUS, starting from a customer service role and moving up to managerial positions. She worked as a Team Manager from 2009 to 2011, a Business Analyst in various capacities from 2011 to 2021, and is now a Sr. Product Manager. Her ability to progress through different functions demonstrates versatility and an in-depth understanding of TELUS's business.
Experience in Business Analysis and Project Management
Shevonne has held multiple roles in business analysis and project management at TELUS. From working in the Quality COE to serving as a Sr Business Analyst, she has developed a strong background in service transformation and quality assurance processes. These roles have equipped her with the expertise needed to excel in her current position as Sr. Product Manager.