Shirlene Grier
About Shirlene Grier
Shirlene Grier is a Team Manager in Service Assurance at Telus, based in Calgary, Alberta, and managing a team in Vancouver, British Columbia.
Current Role at Telus
Shirlene Grier currently holds the position of Team Manager in Service Assurance at Telus. She is responsible for ensuring the quality and reliability of services, playing a key role in maintaining service standards. Grier manages a team based in Vancouver, British Columbia, while being based herself in Calgary, Alberta. Her extensive experience and specialized skills contribute significantly to Telus's service assurance operations.
Long-Term Tenure at Telus
Shirlene Grier has been with Telus for over a decade, having joined the company in October 2009. Over the years, she has accumulated substantial experience and knowledge in the field of service assurance. Her long-term commitment to Telus underscores her dedication and the value she brings to the company's service assurance division.
Location and Management Scope
While Shirlene Grier is based in Calgary, Alberta, her team operates out of Vancouver, British Columbia. This indicates her capability to manage remote teams effectively, ensuring seamless operations across different locations. Her management style and strategies facilitate her team's success in maintaining Telus's service assurance standards.
Specialization in Service Assurance
Shirlene Grier specializes in service assurance, focusing on ensuring the reliability and quality of services provided by Telus. Her role involves overseeing various processes to maintain high standards and support the company's commitment to customer satisfaction. Grier's expertise in this area is pivotal to Telus's ongoing efforts to deliver dependable services.