Silvia Benedek
About Silvia Benedek
Silvia Benedek is a Customer Implementation Analyst specializing in Project Coordination at Telus in Montreal, Canada, with over 20 years of experience in the telecommunications industry.
Current Role at Telus
Silvia Benedek currently holds the position of Customer Implementation Analyst – Project Coordination at Telus, working in the Montreal, Canada area. In this role, she focuses on project coordination, ensuring seamless customer implementations. Her extensive background and industry expertise contribute to her effectiveness in this position.
Previous Roles at Telus
Silvia has held multiple positions at Telus, reflecting her long tenure and diverse experience. From 2014 to 2016, she was an Implementation Analyst, and from 2007 to 2011, she served as Technicienne Gestion Projets. Between 2006 and 2007, she worked in Support aux Ventes, and prior to that, she was a Team Leader Provisioning from 2002 to 2006. Her journey at Telus began in 2001 as a Technicienne at the Centre de traitement Affaires.
Telecommunications Industry Experience
With over 20 years of experience in the telecommunications industry, Silvia has developed significant expertise. Her career spans various roles at Telus and Optel, highlighting her proficiency in Internet Protocol (IP) and IPTrunking solutions. She is experienced in strategic planning, organizational leadership, negotiation, and management.
Educational Background
Silvia earned a Bachelor of Commerce (B.Com.) in IB and Marketing from McGill University, where she studied from 1992 to 1995. She also holds a Bachelor of Commerce from Champlain College, completed between 1990 and 1992. Her academic background complements her extensive professional experience in the telecommunications sector.
Work Experience at Optel and Fonorola
Before joining Telus, Silvia worked at Optel, where she held roles as a Provisioning Supervisor from 1999 to 2001 and in sales support from 1997 to 1999. She began her career at Fonorola as a Commissions Coordinator, a position she held from 1995 to 1997. These early roles provided a foundation for her subsequent success in the telecommunications industry.