Simon Desjardins
About Simon Desjardins
Simon Desjardins is the Team Manager for Mobility Customer Experience at TELUS, with over nine years of experience in customer service and management.
Company TELUS
Simon Desjardins is currently working at TELUS, a prominent telecommunications company, as the Team Manager for Mobility Customer Experience. He has transitioned from his previous role as a Customer Service Representative, marking a significant progression in his career within the same organization. His extensive tenure at TELUS highlights his dedication and growth within the company.
Title Team Manager Mobility Customer Experience
Simon Desjardins holds the position of Team Manager for Mobility Customer Experience at TELUS. In this capacity, he is responsible for overseeing a team dedicated to enhancing customer experiences relating to mobility services. His managerial role involves not only overseeing daily operations but also implementing strategies for improved service delivery and customer satisfaction.
Work Experience at TELUS
Simon Desjardins has accumulated over nine years of work experience at TELUS. He began his career in 2012 as a Customer Service Representative, a position he held for almost a decade. As of nearly a year ago, he transitioned to a managerial role, where he now leads the Mobility Customer Experience team. This extensive experience has endowed him with considerable expertise in customer service and management.
Education and Expertise
Simon Desjardins studied at CEGEP Rimouski, where he pursued Music Jazz/Pop and obtained a DEC from 2010 to 2012. His educational background in music complements his professional journey, providing a unique perspective. Over the years, he has developed significant skills in business and personnel management, as well as coaching, particularly through his roles at TELUS.