Simon Taylor
About Simon Taylor
Simon Taylor is a Voice Com Technician/Analyst currently working at TELUS in Toronto, Canada, with extensive experience in telecom and network support across various organizations.
Current Position at TELUS
Simon Taylor currently works as a Voice Com Technician/Analyst at TELUS in the Toronto, Canada area. In this role, he is responsible for supporting over 7000 active voice ports and other technologies within an IP/SIP environment at Mt Sinai Hospital.
Tenure at Sick Kids Hospital
Simon Taylor had a role as a Telecom Technician/Analyst at Sick Kids Hospital from 2015 to 2016. During his year-long tenure, he provided comprehensive telecom support in a clinical environment, ensuring reliable communication systems for critical hospital operations.
Experience at CBC Toronto
Simon Taylor worked at CBC Toronto as a Telecom Specialist from 2010 to 2014. He maintained the customer voice network, provided 24/7 support, and documented the On-Air setup. His contributions included creating systems that ensure smooth daily operations for CBC Toronto, which is unique in Canada.
Work with University Health Network
Simon Taylor has been employed at the University Health Network in two distinct periods. Initially, he served from 2000 to 2001 as an Internal Network/Telecom Technician for 8 months and later from 2002 to 2004 for two years. In these roles, he provided vital network and telecom support, contributing to the smooth functioning of the healthcare institution.
Telecom Support for The Region of Peel
For a span of four years, Simon Taylor provided telecom support for The Region of Peel. He managed support for 42 sites, working with multiple systems including CS1000, Opt 51, Opt 11, IP infrastructure, and BCMs. This extensive support covered over 4000 users, demonstrating his proficiency in telecom systems management.
Technical Projects and Special Functions
Simon Taylor has extensive experience handling special technical projects. He assisted Mt Sinai Hospital in transitioning to a CISCO environment, gaining expertise in CISCO UCM and Unified CM Administration Vmail. He is also responsible for programming and modifying user accounts in Symposium and planning and implementing special functions like Easter Seals.