Sonya Chadha, MBA, BSc
About Sonya Chadha, MBA, BSc
Sonya Chadha, MBA, BSc, is the Senior Manager of PMO and Operational Readiness at TELUS Business Solutions in Toronto, Ontario, Canada.
Current Role at TELUS Business Solutions
Sonya Chadha serves as the Senior Manager of PMO and Operational Readiness at TELUS Business Solutions (TBS) in Toronto, Ontario, Canada. In this capacity, she oversees a team of 11 senior project managers and business analysts. Her responsibilities include managing all strategic programs, capital projects, operational readiness, and change management initiatives for TELUS Business Solutions, particularly focusing on loyalty, sales, and support.
Previous Experience at TELUS
Before her current role, Sonya Chadha worked at TELUS in various leadership positions. From 2015 to 2019, she was the Senior Program Leader at TELUS Business Solutions (TBS) in Toronto. Prior to that, she held the position of Senior Strategy Manager - Business Solutions Marketing from 2011 to 2015 in Calgary, Canada. In these roles, she contributed significantly to business strategy, project management, and operational improvements.
Work History
Sonya Chadha has a rich professional background spanning multiple industries and roles. She worked at Rogers Communications as Senior Manager, Distribution and Sales from 2008 to 2011. Before that, she was a Senior Consultant with Interbrand in Toronto in 2008. At TD Bank Group, she held several roles, including Senior Manager of TD Visa, Manager of Process Improvement and Customer Experience, and Manager of the TD Centre Branch, between 2003 and 2008. She also served as Learning Facilitator at TD Waterhouse and TD Canada Trust from 2001 to 2003.
Educational Background
Sonya Chadha holds an MBA in Finance and Strategic Planning from Cornell University, and an MBA in International Business from Queen's University. Additionally, she earned a Bachelor of Science (BSc) degree in Mathematics from The University of Western Ontario. Her educational background has equipped her with strong analytical and strategic planning skills.
Specializations
Sonya Chadha specializes in several key areas, including business strategy and planning, marketing and brand management, project management, relationship management, and channel management and expansion. She is known for her strong background in customer experience and loyalty program development, as well as her ability to drive organizational change and deliver sustainable performance.