Sonya Patel
About Sonya Patel
Sonya Patel is a Small Business Account Manager at TELUS in Edmonton, Alberta, Canada, with extensive experience in the telecom industry since 2013.
Company
Sonya Patel is currently employed at TELUS, a leading telecommunications company in Canada. Based in Edmonton, Alberta, she holds the role of Small Business Account Manager. TELUS is renowned for its innovations in the telecom industry, offering a wide range of communications products and services. Sonya has been associated with TELUS for several years, serving in multiple capacities that have allowed her to gain deep industry insights.
Title
Sonya Patel holds the position of Small Business Account Manager at TELUS. In this role, she specializes in supporting small business clients, helping them navigate the complexities of the telecom landscape. By focusing on a customer-first approach, she builds strong partnerships to ensure her clients are well-prepared to adapt to changing market conditions and leverage digital tools for business growth.
Education and Expertise
Sonya Patel graduated from Grant MacEwan University with a Bachelor of Arts (B.A.) in Political Science. Her education has equipped her with analytical skills that are crucial in understanding market dynamics and customer needs. She has extensive experience in the telecom industry, specializing in roles aimed at supporting small business growth and digital transformation. Her technical knowledge, combined with her educational background, makes her adept at navigating complex business environments.
Background
Sonya Patel has been working in the telecom industry since 2013. Over the years, she has held various roles at TELUS, starting as a Sales Representative from 2013 to 2017. She then served as a Business Sales Analyst for a year and as a Territory Account Manager for another year. In 2016, she briefly worked at Service Canada as a Payment Service Officer. These roles have collectively enriched her expertise in sales, account management, and customer service.
Achievements
Sonya Patel has been instrumental in helping small businesses adapt to remote work environments during the pandemic. This initiative involved advising clients on digital tools and solutions to maintain operations under new conditions. Her focus on providing a customer-first experience has been central to her efforts, ensuring that her clients receive tailored advice and support to meet their unique needs. Her extensive experience in the telecom industry has positioned her as a key asset in driving small business growth and digital transformation at TELUS.