Spencer Guitard
About Spencer Guitard
Spencer Guitard is a Sales Representative at TELUS in Moncton, serving also as a Samsung Elite Ambassador and SBS Prime.
Current Role at TELUS
Spencer Guitard currently works at TELUS in Moncton, New Brunswick. He holds multiple roles within the company, including Sales Representative for TELUS and Koodo, Samsung Elite Ambassador, and SBS Prime. As a Sales Representative, he supports customers in selecting the best telecommunications services for their needs. In his capacity as a Samsung Elite Ambassador, he focuses on promoting Samsung products and ensuring store compliance with marketing guidelines and planograms. Additionally, as an SBS Prime, he keeps sales representatives and marketing materials current on small to medium-sized business sales.
Previous Experience at Tbooth Wireless
Before his role at TELUS, Spencer Guitard served as an Assistant Sales Manager at Tbooth Wireless in Dieppe, New Brunswick. He worked there from 2015 to 2018 for three years. In this capacity, he led sales initiatives and managed a team to drive sales performance. His experience at Tbooth Wireless helped build a strong foundation in sales management and customer service.
Educational Background
Spencer Guitard studied at the University of New Brunswick, where he achieved a Bachelor of Business Administration (B.B.A.) in Human Resources Management and e-Business, completing his studies from 2004 to 2009. Additionally, he earned a Diploma in Technology Management and Entrepreneurship from the same institution in 2009, which took 11 months to complete. This educational background has provided him with a robust understanding of business administration and technology management.
Early Career in Customer Service
Spencer Guitard has extensive experience in customer service, having worked in several roles before joining TELUS. He worked as a Customer Service Representative at BMO from 2012 to 2014 in Moncton, New Brunswick. He also held positions at RBC as a Sales and Service Representative and at CIBC as a Personal Banking Representative II. This diverse background in customer service roles equips him with a comprehensive understanding of customer needs and effective communication strategies.
Samsung Elite Ambassador Responsibilities
In his role as a Samsung Elite Ambassador, Spencer Guitard is tasked with promoting Samsung products and services. He provides training to store sales representatives and educates customers on the latest Samsung offerings. He ensures that stores adhere to Samsung's marketing guidelines and displays products according to current planograms. His role is crucial in maintaining brand consistency and delivering a high-quality customer experience.