Spencer Hughes
About Spencer Hughes
Spencer Hughes is a Sales Manager at TELUS, with extensive experience in sales and customer service roles at TELUS and Staples Canada.
Title at TELUS
Spencer Hughes currently holds the position of Sales Manager at TELUS. He operates from the 3090 Dougall Ave location, bringing extensive experience in sales and client management to the role.
Previous Positions
Spencer Hughes has held several positions in his career. He worked as a Sales Supervisor at Staples Canada from 2020 to 2021 for five months in Windsor, Ontario. Before that, he spent eight months as a Corporate Account Manager at TELUS from 2020 to 2021. He also served as a Corporate Account Manager from 2019 to 2020 for one year at TELUS, always based at the 3090 Dougall Ave location. His earlier experience includes an 11-month tenure as an Inside Sales Representative at TELUS from 2018 to 2019 at the same location, and three years as a Sales Representative at Staples Canada in Windsor from 2016 to 2019. His career began at A&W Food Services of Canada Inc. as a Fast Food Cashier and Cook from 2015 to 2016 in Windsor.
Sales Training Expertise
Spencer Hughes provides significant training on compliance with CRTC regulations and cold calling rules of engagement. His role entails developing sales targets and bundle attachment rates, which help maximize gross profits for representatives and dealerships.
Technical Responsibilities
In his role at TELUS, Spencer Hughes handles various technical tasks related to phone deployment. These include data transfer, resetting, diagnostics, device enrollment, and managing trade-ins for over 15 units. His technical expertise ensures devices are efficiently prepared and deployed.
Client-Centric Solutions
Spencer Hughes conducts detailed bill and cost analyses to help clients achieve maximum savings. He ensures the efficient and timely resolution of client issues, striving for optimal results upon contract renewal. His efforts include providing additional credits to reduce the overall cost of ownership for clients.