Stavros Davidovic
About Stavros Davidovic
Stavros Davidovic is the Manager of Customer Experience Research at Telus in Vancouver, British Columbia, Canada, with over 15 years of experience in various roles within the company.
Current Role at Telus
Stavros Davidovic is currently serving as the Manager of Customer Experience Research at Telus in Vancouver, British Columbia, Canada. In this role, he focuses on analyzing and improving customer experiences to enhance overall satisfaction. His extensive tenure at Telus has equipped him with in-depth knowledge of market dynamics and customer preferences, which he leverages to drive research initiatives.
Career at Telus
Stavros Davidovic has been with Telus for over 15 years, holding various significant roles. He began his career as a Team Manager in Client Care Quality, before moving on to positions such as Manager - Client Care, Market Research Specialist in Market Intelligence, Product Manager for SMB and Mobility Business Marketing, and Market Intelligence Manager. His varied roles have spanned areas including market intelligence, product management, and client care, reflecting his adaptability and broad skill set.
Educational Background
Stavros Davidovic holds a Bachelor of Commerce degree from Ryerson University, where he studied business from 2002 to 2004. Prior to that, he attended Seneca College from 1999 to 2001, where he focused on Business Administration, Business Management, and Entrepreneurship. These academic qualifications have provided a solid foundation for his expertise in business strategies and operations.
Market Intelligence and Product Management Expertise
During his career at Telus, Stavros Davidovic has gained significant expertise in market intelligence and product management. As a Market Research Specialist and later as a Market Intelligence Manager, he delved deep into market trends and data analysis. Additionally, his role as Product Manager for SMB and Mobility Business Marketing equipped him with a comprehensive understanding of small and medium businesses, as well as the mobility market. This blend of experiences has sharpened his capacity to make data-driven decisions and develop effective marketing strategies.