Stephane Roy
About Stephane Roy
Stephane Roy is an Analyste - Implantation des solutions clients at TELUS with over 20 years of experience in electronics and IT.
Current Role at TELUS
Stephane Roy is currently working as an Analyste - Implantation des solutions clients at TELUS in Sainte-Marie Beauce. In this role, Roy is responsible for reviewing positions, gathering requirements, and programming telephone options during client solution implementations. He conducts functionality tests and collaborates with various stakeholders during service deployment, ensuring a comprehensive understanding of the system and complete client satisfaction. Additionally, Roy coordinates and provides both initial and subsequent training on applications.
Previous Work Experience
Stephane Roy has accumulated extensive experience in various roles within the electronics and IT fields. He worked at GBO Inc. as Administrateur réseau from 2008 to 2011, at Farley Windows from 2011 to 2013, and at MAAX as Technicien support informatique from 2005 to 2008. His roles have included technician level II, project manager, and network administrator, providing him with a robust foundation in network management and IT support.
Education and Certifications
Stephane Roy has a strong educational background in electronics and IT. He studied Informatique at Cegep région de l'amiante and achieved a DEC in electronics. Furthering his expertise, Roy completed the ACSS - IP Office Advanced Configuration and Maintenance certification through Avaya e-learning. This educational foundation has equipped him with specialized knowledge for his roles in IT and network administration.
Professional Expertise and Responsibilities
With over 20 years of experience in the field, Stephane Roy has developed significant expertise in electronics and IT. His responsibilities span from reviewing positions and gathering requirements to programming telephone options and conducting functionality tests. Roy also collaborates with various stakeholders during service deployment and ensures client satisfaction through comprehensive training on applications. Additionally, he continuously develops his knowledge to stay at the leading edge of technology, identifying new opportunities to increase revenue and stimulate product and service usage.