Stephen Chong
About Stephen Chong
Stephen Chong is a Technical Support Representative with a diverse work history in customer service, technical support, and automotive repair.
Title
Stephen Chong is currently employed as a Technical Support Representative. His role involves assisting clients with technical issues, ensuring effective problem resolution and customer satisfaction.
Previous Experience at Squirrel Systems
Stephen Chong worked at Squirrel Systems from 2010 to 2011 as a Customer Service Representative and later as a Tier II Agent. In these roles, he handled customer inquiries and provided second-level technical support, demonstrating his ability to solve complex issues and enhance user experience.
Previous Experience at CityMax.com
Stephen Chong was employed by CityMax.com from 2008 to 2010. During his tenure, he served as a Customer Service Representative and provided internal IT support. These roles involved managing customer relations and maintaining IT systems, showcasing his dual expertise in customer service and technical support.
Background in Automotive Repair
Stephen Chong has accumulated over four years of experience in the automotive repair industry. He worked as an Automotive Body Repair Assistant at All Wheels Collision from 2001 to 2005 and at Excel Autobody from 2005 to 2006. His roles involved assisting in vehicle repair and maintenance, highlighting his technical and mechanical skills.
Diverse Work History
Stephen Chong has a diverse work history spanning multiple industries. His roles have included Technical Support Representative at Telus, Courier Driver at Novex Delivery Solutions, Computer Technician Assistant and Sales Personnel at Staples Canada, and Crew Person at McDonald's Corporation. This varied background illustrates his adaptability and wide-ranging skill set.
Education
Stephen Chong attended Vancouver Community College (VCC) from 2001 to 2004, where he gained foundational knowledge that has supported his career in technical support and customer service. He briefly studied at Winston College in 2009, further enriching his educational background.
IT Support Experience
Stephen Chong has a background in IT support, including his role at CityMax.com where he provided internal IT support. This experience underscores his capability to manage and maintain technical systems, an essential skill in his current position as a Technical Support Representative.