Steve Beaulieu
About Steve Beaulieu
Steve Beaulieu is an Analyste Support et Processus at TELUS in Rimouski, Québec, Canada, with over two decades of experience in IT and network support.
Current Role at TELUS
Steve Beaulieu currently holds the position of Analyste Support et Processus at TELUS in Rimouski, Québec, Canada. He commenced this role in November 2020. In his capacity, he focuses on supporting processes and analyzing support mechanisms to ensure efficient service delivery. His extensive experience in network and IT support makes him a valuable asset to the company.
Career at TELUS
Steve Beaulieu's career at TELUS has included numerous roles. He initially worked as a technicien service réseau from 2018 to 2019 for six months, where he gained practical network service experience. Currently, he also serves as Gestionnaire d'escalade compte majeur, playing a pivotal role in managing escalations for major accounts.
Previous Work Experience
Before his current tenure at TELUS, Steve Beaulieu accumulated diverse work experience in IT support and network management. He worked at PG Solutions as Support technique informatique for seven months from 2000 to 2001 in Rimouski. Prior to that, he was employed by Gesco 547 as gestionnaire réseau support technique for 10 months from 1999 to 2000.
Educational Background
Steve Beaulieu has a well-rounded educational background. He studied at Cégep de Matane, completing an AEC LEA.BE perfectionnement en architecture réseau from 2018 to 2020. He also holds a Certificat in gestion d'équipe de travail from Cégep de Rimouski, completed in 2004. Additionally, he earned a diploma in Électronique, informatique, réseau filaire from CFRN Rimouski Neigette after studying there from 1995 to 1998.
Field of Expertise
Steve Beaulieu brings over two decades of expertise in the IT and network support industry. His experience spans various roles in network service, technical support, and process analysis. His broad skill set is reinforced by his educational qualifications in network architecture, human resources management, and electronics.