Subhasish Barua
About Subhasish Barua
Subhasish Barua is a Help Desk Specialist at TELUS in Montreal, Quebec, Canada, with extensive experience in international business development and logistics.
Title
Subhasish Barua is currently employed as a Help Desk Specialist at TELUS in Montreal, Quebec, Canada.
Current Role at TELUS
In his position at TELUS, Subhasish Barua provides technical assistance and support for incoming queries and issues related to Single Line, Internet, and TV. He walks customers through the problem-solving process, follows up to ensure resolution, and identifies, researches, and resolves technical problems for end users. He also serves as a focal point for customer concerns, supporting the help desk's operations.
Previous Employment History
Before joining TELUS, Subhasish Barua gained extensive experience in various roles across different companies. He worked as a Warehouse Associate at HMSHost for eight months in 2019 in the Montreal, Canada Area. Prior to that, he was an International Business Development Manager at Nippon Asian Trading Company from 2017 to 2019 and at Asia Grains Syndicate Company from 2014 to 2019. Additionally, he served as an Overseas Business Development Manager at Dextrans Worldwide Group from 2010 to 2013, an Overseas and Marketing Manager at Pilot Logistics Company from 2007 to 2010, and an Overseas Marketing Manager at G Link Logistics Company from 2004 to 2007. Earlier in his career, he was an International Marketing Consultant at Saint Louis Hospital for 10 months and a Project Coordinator at Shinawatra University for a year.
Education Qualification
Subhasish Barua holds a Bachelor's degree in International Business/Trade/Commerce from Assumption University. He completed his studies there between 1994 and 1998.
Professional Achievements
Subhasish Barua has successfully planned and executed a 'roadmap' to increase service options, maximize operational excellence, and reverse negative variance in sales. He has generated new business and maintained existing relationships with key account decision-makers, demonstrating his expertise in business development and customer relationship management.