Sumi Barua
About Sumi Barua
Sumi Barua is a Manager at the Corporate Mobility Store at TELUS in Montreal, QC, with over 20 years of experience in telecommunications and marketing.
Current Role at TELUS
Sumi Barua currently holds the position of Manager at the Corporate Mobility Store for TELUS in Montreal, QC. In this role, Sumi oversees operations, ensuring the effective management of corporate mobility solutions and maintaining strong client relationships. This position leverages Sumi's extensive background in telecommunications and customer service.
Previous Experience at TELUS
Sumi Barua has an extensive history with TELUS, having served as a Help Desk Specialist from 2006 to 2020. For 14 years, Sumi provided technical support and solutions for customers, which involved troubleshooting and assisting with Voice over IP (VoIP) technology. This role built a robust foundation in both technical support and customer service within the telecommunications industry.
Sales Management Background
Before joining TELUS, Sumi Barua gathered substantial experience in sales management. Sumi worked at Macro Marketing Solutions as a Sales Manager from 2005 to 2006 and at United Services Inc. as a Sales Manager, Trainer, and Customer Service representative from 2004 to 2005. These roles focused on driving sales strategies, training staff, and improving customer service processes.
Early Career at Cossette
Sumi Barua began a professional journey at Cossette, working as a Telephone Interviewer from 2001 to 2004 in Montreal, QC. This role involved conducting interviews and gathering data, which provided Sumi with early experience in customer interactions and data collection—a solid foundation for future roles in sales and telecommunications.
Education and Certification
Sumi Barua studied at Champlain College, focusing on Logistics and Supply Chain Management. In 2012, Sumi achieved a specialization in Transportation and Logistics. This educational background supports Sumi's expertise in managing complex supply chains and logistical operations, which are crucial for roles involving corporate mobility and telecommunications.