Surbhi Kashyap, Pmp®, Csm®
About Surbhi Kashyap, Pmp®, Csm®
Surbhi Kashyap, PMP®, CSM®, is a Product Owner at TELUS with extensive experience in business analysis and project management.
Current Role at TELUS
Surbhi Kashyap is currently employed at TELUS as a Product Owner. In this role, she utilizes her expertise to manage product development and align team efforts with business objectives. Her responsibilities typically involve stakeholder management, defining user stories, and prioritizing the product backlog to ensure successful project execution.
Previous Roles in Business Analysis
Surbhi Kashyap has extensive experience working as a Business Analyst at various companies. She began her career at The Marvel Group, where she served as a Junior Business Analyst for three years. She then moved on to Spectrum Health Care (SHC), holding a Business Analyst position for five years in Mississauga, Ontario. Following this, she worked at NexJ Health Inc. as a Business Analyst (WIL) on a short-term contract in Toronto, Canada, before joining TELUS in a similar capacity from 2018 to 2020.
Educational Background
Surbhi Kashyap has a solid educational foundation in business and information systems. She earned a Bachelor of Science degree in Hospitality Administration/Management from the Institute of Hotel Management, Pusa New Delhi. She furthered her studies with a Post Graduate Diploma in Business Administration from Symbiosis Institute of Management Studies. In addition, she obtained an Ontario Graduate Certificate and IIBA Academic Diploma in Information Systems Business Analysis from George Brown College.
Professional Certifications
Surbhi Kashyap holds multiple professional certifications that bolster her expertise in project management and agile methodologies. She is a Certified Associate in Project Management (CAPM) by PMI. Additionally, she has earned designations such as PMP® and CSM®, reflecting her capability to manage projects efficiently and her proficiency in Scrum methodologies.
Skills and Expertise
Surbhi Kashyap has over five years of experience in Information Technology, specializing in defining and articulating business processes and their impacts. She is proficient in creating Business Process Flows and Business Process Mapping using UML tools like Lucidcharts, Bizagi, and Microsoft Visio. Her expertise includes facilitating sprint planning, daily stand-ups, and retrospectives as a Scrum Master. Furthermore, she has a proven track record of working with cross-functional teams for process improvement and new technology implementations, and she is adept at developing communication channels to explain technical issues to both technical and business stakeholders.