Susan Yoshioka
About Susan Yoshioka
Susan Yoshioka is a Senior Business Analyst at TELUS in Vancouver, British Columbia, Canada, with extensive experience in project management, strategic planning, and marketing.
Senior Business Analyst at TELUS
Currently, Susan Yoshioka serves as a Senior Business Analyst at TELUS in Vancouver, British Columbia. She is responsible for analyzing business needs and implementing solutions that drive efficiency and profitability. Her role involves leveraging data to provide actionable insights and guide strategic decision-making to support the company's objectives.
Professional Experience at TELUS
Susan Yoshioka has held various positions at TELUS over the years, showcasing her versatility and growth within the company. She started as a Marketing Specialist in 2011, progressing to Marketing Manager in 2015. From 2017, she transitioned to the role of Team Manager in Burnaby, BC, before becoming a Business Analyst II in 2018. Finally, in 2021, she assumed her current role as Senior Business Analyst, highlighting her steady career progression.
Strong Background in Project Management
Susan Yoshioka possesses a strong background in project management. She has successfully led numerous projects to market, utilizing data, insights, and focusing on customer benefits. Her capabilities in strategic planning and execution are notable, impacting media, creative avenues, KPI measurement, and budget management. She ensures that projects are data-driven and customer-centric.
Proficiency in Data Analysis and Customer Insights
Susan is known for her proficiency in reviewing data to extract insights and identify opportunities. This skill enables her to highlight the customer value and benefits of TELUS's products and services effectively. Her ability to leverage data to make informed decisions is a cornerstone of her approach to business analysis and strategy.
Effective Change Management and Leadership Skills
Susan Yoshioka excels in change management and adoption, ensuring the seamless implementation of new processes and products. Her excellent team player and communication skills complement her leadership abilities, allowing her to lead across all levels of management effectively. Her approach ensures smooth transitions during periods of change, fostering an environment of adaptability and continuous improvement.