Suzanne Riddell
About Suzanne Riddell
Suzanne Riddell is a Business Analyst II at TELUS in Vancouver, Canada, with over 18 years of industry experience focusing on client advocacy, problem management, and team leadership.
Current Role at TELUS
Suzanne Riddell is currently working as a Business Analyst II at TELUS in the Vancouver, Canada area. She has been in this role since June 2014. In this capacity, Suzanne utilizes her extensive analytical skills and collaborative approach to deliver results. She is known for her focus on client advocacy, problem management, and team leadership.
Previous Experience at ENABIL Solutions
Before her current role, Suzanne Riddell worked at ENABIL Solutions as a Senior Customer Performance Analyst from 2002 to 2012. During her 10 years at ENABIL Solutions, also in the Vancouver, Canada area, she honed her skills in client performance analysis, leveraging her client-focused and priority-driven mindset to benefit the company and its clients.
Early Career at TELUS
Suzanne Riddell has had a long tenure with TELUS, beginning her career at the company in 1995. Her initial role was as a Documentation Specialist for 6 months. She then transitioned to the role of Production & Testing Support Analyst, a position she held from 1996 to 2001. These early roles at TELUS helped Suzanne build her IT expertise and client-focused approach, laying the groundwork for her future success.
Industry Experience and Skills
Suzanne Riddell boasts over 18 years of industry experience, specializing in areas such as client advocacy, problem management, and team leadership. Her educational background in IT, combined with her practical experience, enables her to effectively address complex business challenges. Suzanne's approach is both analytical and collaborative, ensuring that she delivers valuable results for her teams and clients.
Professional Approach and Mindset
Suzanne Riddell is known for her client-focused and priority-driven mindset. Her strong background in IT and her ability to manage problems and lead teams effectively make her a valuable asset to TELUS and her previous employers. Suzanne's commitment to client advocacy and her collaborative spirit are critical components of her professional approach.