Suzanne Tweedle
About Suzanne Tweedle
Suzanne Tweedle is the Manager of Business Analysis at TELUS in Edmonton, Alberta, Canada, a role she has held since July 2019.
Manager, Business Analysis at TELUS
Suzanne Tweedle has been serving as the Manager of Business Analysis at TELUS Communications since July 2019. Her responsibilities include overseeing a team that consists of Business Analysts and an RPA Business Consultant. She ensures efficient process management, communication, and documentation across Customer Care order entry teams. Additionally, she is involved in activities related to new product launches, system changes, and enhancements.
Career in Business Consulting
In addition to her current role as Manager of Business Analysis, Suzanne Tweedle is also working as a Business Consultant at TELUS Communications in Edmonton, Canada. Her extensive experience with TELUS has equipped her with a deep understanding of business processes and customer service needs, making her a key player in driving strategic initiatives within the company.
Operations Management at TELUS
Suzanne Tweedle also contributes to TELUS Communications as an Operations Manager. Her multi-faceted role involves ensuring operational efficiency and supporting various business functions. Her engagement in system improvements and process enhancements helps in streamlining operations and improving overall organizational performance.
Previous Roles at TELUS
Suzanne Tweedle has an extensive history with TELUS Communications, having served in various capacities over the years. Her past roles include Business Manager from 2012 to 2015, BA II - Knowledge Process Specialist in 2012-2013, Team Manager from 2010 to 2012, Account Assistant from 2004 to 2010, and Customer Service Representative in 2003-2004. This diverse range of positions has provided her comprehensive experience in business operations, customer service, and team management.