Syed Hyder
About Syed Hyder
Syed Hyder is a Senior Business Analyst at TELUS in Toronto, Canada, with extensive experience in business analysis, solutions architecture, and software quality assurance.
Company
Currently, Syed Hyder works at TELUS. At TELUS, he serves as a Senior Business Analyst and operates primarily within the Toronto, Canada area.
Title
Syed Hyder holds the title of Senior Business Analyst. In this role, he focuses on complex multi-system telecom procurement, sales, fulfillment, and billing processes.
Previous Positions
Syed Hyder has held various positions prior to his current role at TELUS. He served as a Solutions Architect at Etisalat from 2012 to 2018 in Dubai, UAE, and a Business Specialist at Etisalat from 2008 to 2011 in Abu Dhabi, UAE. He was a Software Specialist at Gulf Computers, LLC for six months in 2007-2008 and an SQA Manager at United Bank Limited for ten months from 2006 to 2007. Earlier, he worked at International system technology as an SQA Engineer from 2004 to 2006.
Education and Expertise
Syed Hyder studied at Smith School of Business at Queen's University, completing the Queen's AI Jumpstart for Managers Program in 2020. He also attended George Brown College from 2018 to 2019, obtaining a Post Graduate degree in Information Systems Business Analysis. Additionally, he holds a Master's degree in Computer Science from Iqra University earned between 2001 and 2003.
Specialized Skills
Syed Hyder is adept at developing Process Definition Documents (PDD) to evaluate the impact of Robotic Process Automation (RPA) on business processes. He leads requirement workshops and Joint Application Development (JAD) sessions and creates UML diagrams such as Use Case, Activity, and Sequence diagrams. He also manages project scope, dependencies, and stakeholder relationships to ensure the successful execution of System Integration Testing (SIT) and User Acceptance Testing (UAT).