Sylvia Tejerina
About Sylvia Tejerina
Sylvia Tejerina is an Enterprise Account Executive at Trapeze Group and an Account Manager for Mid-Market at TELUS Business Solutions, with extensive experience in sales and account management.
Current Roles at TELUS and Trapeze Group
Sylvia Tejerina currently holds dual roles. At Trapeze Group, she serves as an Enterprise Account Executive in the Greater Toronto Area, Canada. At TELUS, she is an Account Manager focused on mid-market clients under the TELUS Business Solutions umbrella.
Previous Experience at TELUS
Sylvia Tejerina's history with TELUS is extensive, having held multiple positions over several years. These include Account Manager for High Value Business from 2013 to 2016, Account Manager for Small-Medium Business from 2012 to 2013, and Business Development Manager at SMARTCELL COMMUNICATIONS/TELUS from 2011 to 2012. Each role contributed to her in-depth understanding of varied client needs and sales dynamics.
Early Career at Bell
Sylvia began her career at Bell, where she worked from 1990 to 2004. Her roles included Customer Service Representative, Sales Coordinator for Corporate Accounts, Customer Relations Manager, and Account Manager for Corporate Sales. These 14 years enabled her to develop robust skills in customer relations and corporate sales management.
Educational Background in Sociology
Sylvia Tejerina studied at York University, earning a Bachelor of Arts – Honors in Sociology from 1986 to 1990. This academic foundation provided her with insights into societal structures and behaviors, which have been beneficial in her roles managing complex sales cycles and navigating large organizations.
Expertise in Sales and Account Management
Sylvia has extensive experience managing complex sales cycles and navigating large transit authority and government organizations. She develops strategically viable and well-planned sales opportunities, organizes workloads to exceed sales metrics, and accurately forecasts all revenue opportunities using Salesforce.com. Her responsibilities include proposal response, strategy leveraging, and nurturing C-level executive relationships.